1. About Us
This website is operated by Ujala Charitable Foundation ("Ujala Foundation", "we", "us"), a registered non-profit organisation based at Bhaira Ram Jat Pashchim Dhani Jatawas, Lohawat, Jodhpur (Raj.) 342302, India. By using this website or making a donation, you agree to these Terms & Conditions. If you do not agree, please do not use the website.
2. Use of the Website
You agree to use this website only for lawful purposes. You must not:
- Provide false or misleading information, including in donation or contact forms
- Use another person's payment details without their permission
- Attempt to gain unauthorised access to the website or interfere with its operation
- Copy or reuse our content for commercial purposes without written permission
3. Donations
- All donations are voluntary and are made in Indian Rupees (INR).
- Donations are used for our charitable work: rescue, medical treatment, food, shelter, and rehoming of animals. We may direct funds to the area of greatest need where a specific campaign is fully funded.
- You confirm that the funds you donate are your own and come from legitimate sources.
- Donations do not buy any goods, services, or benefits in return.
- Refunds and cancellations are governed by our Refund & Cancellation Policy.
4. Payments
Online payments are processed by an RBI-authorised third-party payment gateway. We are not responsible for delays, failures, or errors caused by the payment gateway, your bank, or your payment provider. If your account is debited but the donation is not confirmed, please contact us with your transaction details.
5. Content and Intellectual Property
All text, photographs, logos, and other content on this website belong to Ujala Foundation or are used with permission. Stories and figures are shared in good faith to describe our work and may be updated over time.
6. Third-Party Links
This website may link to third-party websites such as social media and payment pages. We are not responsible for the content or privacy practices of those websites.
7. Limitation of Liability
This website is provided on an "as is" basis. To the extent permitted by law, Ujala Foundation is not liable for any indirect or consequential loss arising from your use of the website.
8. Privacy
Your use of this website is also governed by our Privacy Policy.
9. Changes to These Terms
We may update these Terms & Conditions from time to time. Changes take effect when they are posted on this page with a new "Last updated" date.
10. Governing Law
These terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts in Jodhpur, Rajasthan.
11. Contact Us
For questions about these Terms & Conditions, contact:
Ujala Charitable Foundation
Bhaira Ram Jat Pashchim Dhani Jatawas, Lohawat, Jodhpur (Raj.) 342302
Email: info@ujalafoundation.com
Phone: +91 95878 39354
Last updated: November 2026